Gallup 台灣

優勢觀點學院 | StrengthsBusiness

課程註冊保留與退費政策

直接透過優勢觀點學院 StrengthsBusiness Academy 完成上課報名繳費後,若因個人因素無法出席或完成課程,可選擇退費、轉班、轉讓上課權利等方式辦理。課程更動,請務必於開課前20日以 email 通知 support@strengthsbusiness.com

課程更改事宜

1. 【轉班】:如無法參加課程,可選擇將該次課程轉至其他時間,惟須於開課前20日前以 email 確認轉班合適的課程時間。

2. 【轉讓他人】:如無法參加課程,可將上課資格轉讓給他人,惟須於開課前20日以 email 確認轉讓對象,並付更改、測評、教材等費用

3. 【申請退費】:於開課日前20日及以前提出退費申請者,可獲得全額退款。如果您在課程開始日期前不到 20天取消,您可以選擇更改課程時間或轉讓,將不會收到退款。優勢觀點學院將不接受課程開始日期前不到 9 個工作天的任何重新安排或更換請求。

  • 轉班或轉讓以 1次為限,且必須於開課前20日完成確認。
  • 若課程無法開課,學院會在課前4週安排其他課程時間,或全額退費。
  • 其他未盡事宜,請洽詢各課程承辦人員 support@strengthsbusiness.com

我不能參加我計劃的課程。怎麼辦?

  • 如果您需要取消您的課程,您可以在課程開始日期前 20 天取消,以獲得全額退款。若您已經取得蓋洛普34項測評碼或課程教材講義,退款將扣取測評、教材定價、與銀行手續費後退款。
  • 如果您在課程開始日期前不到 20天取消,您可以選擇更改課程時間或轉讓,將不會收到退款。
  • 如果您需要重新安排或更換參與者,您最多可以在課程開始日期前 14 天或更早時間提出申請。
  • 優勢觀點學院將對每次更改收取 200 美元(或您購買時使用的等值貨幣)的更改費用,該費用應在更改請求時支付。
  • 如果您需要重新安排或更換參與者,並且您在課程開始前 10 到 13 個工作天之間,優勢觀點學院將收取每次更改 400 美元(或您購買的貨幣等值)的滯納金,支付費用後方能更改課程時間。
  • 優勢觀點學院將不接受課程開始日期前不到 9 個工作天的任何重新安排或更換請求。
  • 這些條款也出現在您在註冊時同意的確認頁面上。

優勢觀點學院會取消課程嗎?

優勢觀點學院是結合課堂教學和小組活動的互動活動。因此,每個項目都有最低數量的參與者,以確保成功的學習體驗。優勢觀點學院保留在課程開始日期前四 (4) 週取消任何未達到最低參與者人數課程的權利,並將屆時通知所有已註冊的參與者。我們鼓勵參與者相應地計劃您的旅行計畫,因為如果課程計劃被取消,優勢觀點學院將不負責報銷旅行費用。

在極少數情況下,自然災害也會導致課程重新安排或改變進行方式(例如疫情、颱風、地震等)。優勢觀點學院的課程經理將密切關注這些情況,並在課程開始前或課程期間與課程參與者進行溝通,以決定最佳計劃。

Refund Policy

I can no longer attend my planned course. Now what?

  • If you need to cancel your course participation, you may do so up to 20 days before the course start date for a full refund.
  • If you cancel less than 20 calendar days before the course start date, you will not receive a refund.
  • If you need to reschedule or replace a participant, you may do so up to 14 or more calendar days before the course start date. Gallup will impose a change fee of $200 USD (or equivalent in the currency you purchased in) per change, which is payable at the time of the change request.
  • If you need to reschedule or replace a participant and you are between 10 – 13 calendar days before the course, Gallup will impose a late change fee of $400 USD (or equivalent in the currency you purchased in)  per change, which is payable at the time of the change request.
  • StrengthsBusiness will not accept any rescheduling or replacement requests less than 9 calendar days before the course start date.
  • These terms also appear on the confirmation page that you agreed to upon registration.

Does StrengthsBusiness ever cancel a course?

StrengthsBusiness programs are interactive events that combine classroom instruction with group activities. Therefore, each program has a minimum number of participants to ensure a successful learning experience. 

StrengthsBusiness reserves the right to cancel any program that does not reach the minimum number of participants four (4) weeks prior to the scheduled start date of the program and will notify all registered participants of the cancellation at that time. We encourage participants to plan their travel accordingly as Gallup is not responsible for reimbursement of travel expenses in the event a program is cancelled.

In rare cases, natural disasters have also caused course rescheduling or chnging the form of delivering (Covid, hurricanes, snowstorms, wildfires for example). StrengthsBusiness’s course managers watch these situations closely and are in communication with course participants leading up to, or during, a course that is affected to decide the best plan.